You can contact MYM online at www.mym.co.nz (‘website’), [email protected] (‘email’) or by telephone on (09) 320 5769.
‘MYM’ refers to MYM Cosmetics Limited.
‘MYM Beauty Rewards’ means the MYM loyalty programme.
‘Membership’ means an individual application for a MYM Beauty Rewards account.
‘Website’ means www.mym.co.nz
‘Terms’ means these Terms and Conditions for MYM Beauty Rewards Membership.
‘Beauty’ means all products and services listed on the Website (including but not limited to cosmetics, skincare, haircare, electricals and fragrance).
‘Dollar(s)’ means a MYM Beauty Rewards Dollar held electronically on your membership, which is earned through the accumulation of Dollar(s) as described in section 2 below.
‘Promotions’ means any offers, promotions or benefits offered online on the website or through third party partners.
‘Swedish Rounding System’ means the MYM Dollar(s) earned for a completed transaction is rounded to the nearest whole multiple of a MYM Dollar.
1.Becoming a Member
1.2 Applications for Membership may be completed online through completion of an order or a voluntary application (pop-up, affiliate etc) on the website or affiliate websites. Failure to provide any information designated as mandatory will mean you will be ineligible for Membership. All information provided must be true and correct. You agree to keep your details up to date at all times by making changes through the Website, or by advising the company electronically (email, messenger, text).
1.3. Memberships without an associated valid email address will not be eligible for the full benefits and rewards of MYM Beauty Rewards. It is the member’s responsibility to keep the recorded email address current. Where an email is provided it will be used to email you when you receive Dollar(s), when you have Dollar(s) expiring and with any Rewards news or updates.
1.4 Applications for Membership may be made by any individual, however, members residing overseas will not be entitled to membership. Only one membership is permitted per individual. MYM reserves the right to accept or reject any application for Membership and shall not be required to provide any reason for such acceptance or rejection.
1.5 When you apply for Membership online, or when you access your account online, you will be required to create a secure password to access your account via the Website. You agree not to disclose your password to any other person.
2.Collecting MYM Dollar(s)
2.1 Whenever you purchase products or services from MYM, and the spend value equals or exceeds the minimum spend level for those products or services, you will collect MYM Dollar(s) based on the amount spent. You will receive a rounded value to the nearest whole dollar. For the avoidance of doubt, MYM Dollar(s) are calculated on the Swedish Rounding system but with a 1.00 interval.
2.2 The amount of spend required per MYM Dollar and the products and services on which Points can be earned may vary from time to time. The website will determine the quantity of points received on individual products based on the Swedish rounding system on each individual product. This value will however be reviewed again at the Shopping Bag.
2.3 For MYM online purchases, points are awarded/allocated as follows:
2.3.1 Receive $1 MYM Dollar for every $10 you spend on all products not on promotion/sale on the Website.
2.3.2 Reward exclusions may happen on certain products, these product will have no Reward Dollars stated on their individual product page.
2.3.3 Receive $5 MYM Dollar(s) when signing up online to MYM Beauty Rewards.
2.3.4 Receive $1 MYM Dollar when placing an authenticated and valid review on a product that has been previously purchased from the same account on the Website.
2.4. Dollar(s) do not have any value and cannot be redeemed for cash, gift cards or any MYM products and services except as expressly set out in these Terms.
2.5 Dollar(s) collected in Beauty and Fashion expire 3 months from the date of purchase. 2.6 If, in accordance with the MYM returns policy, you return a product on which you have earned Dollar(s), the Dollar(s) will be deducted from your Dollar(s) balance.
3. Redemption of Dollar(s)
3.1 Dollar(s) are credited to your membership in denominations of $1 and can be redeemed in full $1 increments. Dollar(s) cannot be sold and cannot be transferred to another person, unless expressly permitted by MYM.
3.2 When a Dollar(s) are redeemed, Dollar(s) will not be earned on the value of the Dollar(s) redeemed. To redeem your Dollar(s) you must:
3.2.1 Comply with the specific requirement(s) of the Dollar(s) as notified on, or in relation to the Dollar(s) itself;
3.3. Purchase MYM products in a category in which your chosen value of Dollar(s) may be redeemed in a single transaction, the purchase price of which is greater than, or equal to, the value of the Dollar(s) you are redeeming. Where the purchase price in a single transaction is less than the value of the Dollar(s) you wish to redeem you will be able to partially redeem your Dollar(s).
3.4 The categories in which Dollar(s) may be redeemed may vary from time to time. You should refer to the Website for an up-to-date list of categories in which you can redeem Dollar(s).
3.5 Where the purchase price exceeds the value of Dollar(s) on your MYM Beauty Rewards account, you must pay the difference.
3.6 Dollar(s) cannot be exchanged for cash or gift cards.
3.7 Dollar(s) can only be redeemed on the Website.3.8 Dollar(s) are valid for 3 months from the date of being earned and will expire after 3 months if not used.
These Terms including (without limitation) how Dollars(s) (or alternative choice of currency), and other benefits may be accumulated and/or redeemed and on which products and services, may be amended by MYM at any time without notice to you. Without limiting the foregoing, MYM may add or remove products, services or product categories eligible for the collection or redemption of Dollar(s), offer bonus Dollar(s) or alter the level of spend required to accumulate Dollar(s), whether temporarily or permanently, at its sole discretion. Current Terms and Conditions can be viewed on the Website, so it is recommended that you check these periodically. Continuing to use your Account after changes to the Terms and Conditions are made is deemed acceptance of those changes.
From time to time, MYM may provide Members with Promotions in connection with MYM Beauty Rewards. These Terms and Conditions shall apply to such Promotions, in addition to any specific terms accompanying such Promotions. In the event of any inconsistency, the specific terms of the Promotion shall apply.
MYM Beauty Rewards may be terminated at any time without notice to you. In the event that MYM Beauty Rewards is terminated, MYM reserves the right to cancel all Dollar(s) or accumulated spend on qualifying products and services accrued by you.
MYM may revoke your Membership at any time without notice and for any reason (including, but not limited to, fraudulent use of the MYM Beauty Rewards Program or behaviour which, in the view of MYM, is not acceptable). In the event that your Membership is revoked, all accrued Points and Dollar(s) will expire from the date of revocation and you will have no further entitlement in respect of MYM.
Except for any liability that cannot be excluded by law, MYM (including its officers, employees and agents) excludes all liability (including negligence) for loss or damage; whether direct, indirect, special or consequential, arising in any way out of MY M or any Membership, including but not limited to, where arising out of:
(a) any technical difficulties, network failures, virus or equipment malfunction (whether or not under MYM’s control)
(b) any loss, theft, unauthorised access or third party interference with or of Dollar(s) or Membership information
(c) any Dollar(s) that are not properly recorded against a Member’s account;
(d) participation in, or termination of MYM Beauty Rewards
(e) Force Majeure.
If you wish to terminate your Membership please contact MYM directly. You may also opt into or out of receiving promotional communications by emailing or calling the information listed on the Website.